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General

Can my StarDot device store images?

How do I connect to my StarDot device using HyperTerminal?

I forgot my username and password.

When I run the setup wizard, it says that it cannot find my StarDot device.

What is the operating temperature range for the NetCam

What is the default username and password?

How many people can view my NetCam/Video server at once?

Can I view the images on my cell phone or iPhone?

Do your products support SSH?

MJPEG vs. MPEG4/H.264

Do you support Macintosh?

Can I record the video from my NetCam or Express6 video server?

Can I password protect my NetCam camera or video server?

My NetCam is warm. Is this normal?

What model NetCam do I have?

How do I reset my StarDot camera or video server to its default factory settings?

Do your products support SFTP?

Can I block inbound traffic to my camera or server?

Do you still support the WinCam Live?

How do I get an RMA (Return Merchandise Authorization)?

In extremely hot locations, is there a fan I can use with my heavy duty enclosure (ENC-OUTD)?

What size conduit should I use with Stardot Network/Power cables?

How do I upgrade Firmware?

What's the longest lens you can fit in a StarDot Dome camera?

Can I connect both 12V and POE power?

What's the difference between Edge and Level Trigger?

What is the NetCam XL I/O port pinout?

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